unable to restore the back up

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unable to restore the back up

hemavathi bh
Sir,
I Hemavathi working as librarian in GOODWILL CHRISTIAN COLLEGE FOR WOMEN Bangalore was earlier using New gentib but then system crashed But I have backup.for personnel support i will contact later.
The problem is I am not  been able to open PGDM to restore the backup.
In my system some old supporting files are there may be is that the problem ? So please suggest me to overcome the problem.                                                                                  thanking you
                                                                                                                   hemavathi
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Re: unable to restore the back up

verussolutions
Administrator
Since you have taken a backup of database already you are on a safe side

I would suggest you to do following steps.
1. Install NewGenLib
2. Send us the backup to info@verussolutions.biz. We will examine the backup, if necessary convert into sql files
3. We will send you the procedures for installation of the backup

Warm regards
NewGenLib Open Source Customer Support
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Re: unable to restore the back up

hemavathi bh
dear sir thank you for the suggestion. i will do the same.
sir cant i go to postgreSQL-connect to database and restore the backup please do reply  
                                                                                                THANK U
                                                                                      HEMAVATHI